How to use WestFax with GFI Faxmaker Print Driver.
So your organization has GFI Faxmaker and uses the Print Driver to send faxes. You want to move to WestFax for our stability, deliverability and pricing. You aren't the first. Here we'll show you how easy it is to transition to WestFax from GFI faxmaker with no downtime.Read more
Fax and the Sunken Cost Fallacy
Many organizations will stick with a failing project because they spent a fortune implementing it. Below I discuss a customer who resisted change because of the 'Sunk Cost fallacy' that correcting course would cost more when in reality they can save money and eventually recover some of those losses.Read more
How Cloud Fax Replacing Fax Servers
Modernized fax services offer a web interface, which has different quality of utility depending on the software and functionality. The process of sending a fax via email is substantially straightforward and doesn’t vary much from service to service. Sending a fax over the Internet typically involves simply typing in a telephone number.Learn more about Cloud Fax services
Who is still using fax machines?
Fax technology has been around since the 19th century though its use began to peak in the 1980s and 1990s. Even the email came nearly 100 years after the first facsimile device. Who is still using old school fax machines when there are so many faster fax options?Learn more about green practices
5 Tips for HIPAA Compliant Faxes
It is important to follow some best practices whenever you are sending or receiving PHI via fax. Here is a list of five key practices that will help you and your organization remain fully compliant with the HIPAA Privacy Rule.Check it out now
What is GLBA and How Does it Apply to Faxing?
The Gramm–Leach–Bliley Act (GLBA), also known as the Financial Services Modernization Act of 1999, requires financial institutions, – including many organizations that aren't traditionally viewed as such, – to explain their information-sharing practices to their customers and to safeguard sensitive data.Learn more about GLBA here
Going Paperless: Small Steps To Sustainability
As we celebrate Earth Day, its worth spending a few minutes to think about some of the small steps we can all take to make a difference in the health of our planet. If you operate a business, non-profit, or healthcare organization, theres one very important thing you can do that will help you achieve your sustainability goals: that is, to reduce your paper consumption.Learn more about green practices
Whats New in HIPAA in 2021?
The HIPAA Privacy Rule was developed shortly after the law was initially passed, and it has evolved over the years to adapt to changes in technology and in the healthcare system itself. What new developments should covered entities be aware of? Here are some key highlights from the first few months of 2021.Learn more about the HIPAA Changes in 2021
SPF and Email to Fax. Why SPF is required.
If you use Email to Fax you may have received an Learn more about SPF and Email Setup
Email failed SPF validation message. You may be scratching your head wondering what this is about. Not to worry! The issue is quickly solvable and a good idea to boot. First, we will explain what SPF is and why it is important you have it setup, and we will also offer some technical information that will help your IT staff get it done quickly and easily.
Using Cover pages in Email to Fax.
Great news! Last month, as you may or may not know we rolled out built in cover pages into the Print Driver and the Fax Console. Now we have integrated cover pages into Email to Fax. Now, adding a cover page is as simple as adding a little piece of text into your email subject.Check out Email to Fax cover pages.
Important Fax Terminology Explained
It’s easy to get lost in some of the three and four-letter acronyms that surround the world of business fax, healthcare fax, and telephony. Terms like Caller ID, CNAM, and CSID are sometimes used interchangeably, even though there are some very important distinctions. Others, such as DNIS and DID, are also important to understand. Here’s a brief guide to some of the essential terms that come up when we are talking about fax.Learn about it all here!
How to Send a Fax from Your Multi-Function Printer (MFP)
Fax technology continues to play a critically important role in healthcare, financial services and government institutions. It has come a long way since the early days of dedicated phone lines and thermal fax paper, though. Medical providers, in particular, rely heavily on the security and reliability of electronic fax to stay in compliance with HIPAA. In most small offices and home offices, fax can still play an important role, especially where security is a high priority.Get your MFP setup for Email to Fax today!
Is your fax provider HIPAA Compliant?
Sending protected health information in electronic format (ePHI) by fax is permitted within HIPAA, provided that appropriate measures be taken to guard against unauthorized access to that information. So what exactly are appropriate measures? We'll go into detail and discuss what a HIPAA Compliant fax service is.Learn more about HIPAA fax
Mobile fax apps and HIPAA compliance
Much of the information that is shared between hospitals, doctors, insurance companies, and other healthcare entities is sent using fax. After all, fax is highly secure, flexible, and easy to use. For organizations that are sending and receiving Protected Health Information (PHI) and other confidential data, however, special precautions need to be taken, especially with regard to the use of mobile devices.Learn more about mobile fax apps
Four Ways to Send a Fax
Banks, healthcare, and government offices continue to use fax routinely. Nearly every member of Congress has an inbound fax number. A foundational rule of marketing says that you should make it easy for customers to communicate with you; so it only makes sense to add electronic fax to your business communication toolbox.Learn more about sending a fax
We'll show you how to send a fax four ways.
Digital Cloud Fax Technology and Interoperability in Healthcare
From its analog origins in the sixties to the infinitely scalable Digital Cloud Fax platforms today that can send/receive/process and manage millions of faxes; Fax has never been as robust and powerful. The future of Fax and its role in healthcare has been a topic of much discussion but with the vision of an all-digital healthcare system still evolving, fax is seeing its architecture evolve to meet the challenges of complete interoperability.Learn about Digital fax and interoperability
API Values and Return Parameters [DECODED]
Unless you are deep diving into the SDK you may miss some of the enum values that are useful for implementing the API. What are Enums? Basically they are a list of values that can be used as an input value for a web service or they are presented as output values. What does that help with? It allows you to have some control over the flow. We’ll look at the most frequently used API calls and break down the values allowed.Explore API values and return parameters
What is a HIPAA Compliant Fax?
I recently had a routine medical checkup and as I was signing in I always look over to see if they have an old fax machine sitting somewhere. At some point a medical assistant asked one of the ladies at the desk if the fax needed a cover sheet. The woman at the desk quickly assured her that all faxes get coversheets no matter what. “All Faxes get cover sheets! No exceptions…ever!”. It's good to see my Doctors office take HIPAA so seriously.Learn about HIPAA compliant Fax
Why HIPAA Compliant Cover Sheets Are Important.
So Let’s talk about HIPAA fax cover pages. Do you really need to include a cover sheet? The short and only answer is YES. When handling sensitive medical information there is no wiggle room with regards to HIPAA safeguards. There are no guidelines on what a cover sheet should contain if transmitting HIPAA protected information however most agree that the following safeguards should be employed.Learn why cover sheets are important
Five Benefits of Cloud Fax for Medical Offices
The fax machine as an office appliance is outdated, insecure and a complete waste of time and money. How can you be sure that patient records are secure? Is someone monitoring the fax machine 24/7? Fax is still the best way to securely transfer patient records, but not with a traditional fax machine. Smart medical offices managers are making the switch to cloud based fax solutions and it’s easier than you may think.Here are the five benefits of making the switch today
Five Tools for Digital Nomads
Traveling the world and working remotely is a new hot trend. Whether your destination is stateside or at an exotic location you will find that living remotely can pose an interesting set of challenges. There are plenty of websites dedicated to digital nomadism but here are 5 easy ways to keep things running smoothly.Explore the tools now
How Green is your Fax?
More and more businesses are going green. In the early days of the eco-friendly movement businesses would spend more money to buy recycled paper and materials with the expectations that consumers would utilize their services or products over non-green competitors.Get greener today.
Fax Broadcast vs. Email Broadcast
Smart companies have been using fax broadcast marketing for decades. A fax broadcast is one of the only business communication formats that enables B2B marketers to immediately communicate a marketing message and confirm immediate delivery. Since most businesses use e-mail broadcast marketing it’s important to compare the two in one very important category, open rates.Learn the difference
Fax to Email: Going green and saving money too!
As a society we still go through too much paper. Even in this digital age we are still inundated with paperwork and documents daily. In contrast faxing has actually led the way in reducing paper waste with more usage of Fax to Email and online digital fax solutions.Get green today!
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) is a United States legislation, signed in 1996. The goal of HIPAA was to standardize the electronic transmission of medical transactions. HIPAA also helps to protect against fraud, wasted health insurance and healthcare, and abuse. It also makes it easier to acquire long-term care and insurance.Learn more about HIPAA
Feds Kill E-mail In Favor of More Secure Fax for FOIA Requests
The Freedom of Information Act is a federal statute passed in 1966 that allows ordinary citizens in the United States to access documents and information held by the government. The Federal Bureau of Investigation is making some much needed changes to the way FOIA requests are submitted starting March 1st in order to deal with these requests via a more secure method. The FBI is now completely abandoning e-mail requests in favor of good old secure fax.Read about the FBI and FOIA requests
Will Fax Ever Die?
In 2014 WestFax celebrated the 50th anniversary of the fax machine. In 1964 at the height of the British pop invasion while America was still reeling from the Kennedy assassination, Xerox invented the modern office fax machine. While this office equipment staple has lost much respect over the past several years, it still remains essential to most businesses. Particularly businesses that require secure document transport to maintain HIPAA compliance. Marketing departments in every industry are also rediscovering the power of fax advertising to avoid spam filters and present a unified communication approach to reinforce their digital marketing efforts.Learn more about Fax
History of the Fax, and Why it's not Going Away.
The origin of the “Fax” machine has it’s roots much earlier than the more widely accepted invention of the fax by Xerox corporation in 1964. If you want to look back into history over the mechanism for reproduction of a printed object over long distance you have to look back to Scottish inventor Alexander Bain, who worked on chemical mechanical fax type devices and in 1846 was able to reproduce graphic signs.Read More about the history of the fax machine